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This Service and/or Product is operated and managed by UBIVELOX PHILIPPINES, INC. (“Ubivelox”, "we", "us" and "our").
Ubivelox is a leading supplier, distributor, and system integrator of smart cards or chip-based cards locally and
around the world with a wide range of products, services and business opportunities for both individual and
industrial clients. Click https://www.ubivelox.com.ph for more information about the company.
Ubivelox offers its service, including all information, tools and services available from Ubivelox to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of your information when you avail of our Service and/or Product, and informs you about your privacy rights and how the law protects you.
We use your Personal Information (as the term is defined in the Philippine Data Privacy Act, and, for purposes of this Privacy Policy, includes any Personal Information provided by you) to provide and improve the Service. Before using the Service or submitting any Personal Information to Ubivelox, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. (This privacy notice was updated November 28, 2024.)
By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.
Personal Information Collected
We collect the following personal data from you:
- Data that you provide us when you avail yourself of our services such as, but not limited to:
- Personally identifiable information, such as but not limited to:
- Email Address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Information necessary for answering any security questions,
- Data necessary for the performance of such services provided by us;
- Data that we obtain through your use of our services such as, but not limited to:
- Transaction records, nature of inquiry and order details,
- device information, IP addresses, log information, browser type and preferences,
location, online identifiers to enable “cookies” and similar technologies, and
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
In certain circumstances, providing Personal Information is optional. However, if you choose not to provide Personal Information that is needed to use some features of our Service, you may be unable to use those features. You can also log in to your account or contact us to request updates or corrections to your Personal Information.
Where you provide Personal Information of individuals other than yourself, you acknowledge that such provision is with the consent of the data subject concerned, and that you implement the necessary or applicable security measures to ensure that personal data breach does not occur.
Method and timing of collection
We collect your personal data through the following means and occasions:
- Physical and electronic forms/cards
- Registering to and using the Services
- Anytime you update your profile
- When you visit and navigate our website
The personal data we collect are adequate, relevant, suitable, necessary and not excessive in relation to declared and specified purposes as stated in the services we offer and purposes of collected personal data of this privacy notice.
All of these are collected when necessary to fulfill such purpose as stated in the services we offer and purposes of collected personal data of this privacy notice.
Purposes of collected personal data
We process your personal data for the following purposes:
- Providing and maintaining our Service/s and/or Product/s
- Maintaining our relationship with you,
- Account management and verification,
- Concluding a transaction with you,
- Customer experience and improvement,
- Performance and analysis of market surveys, and marketing strategies,
- Promotion and contests offered by us, including digital rewards to recognize you as our valued customer,
- Direct marketing,
- Defection and prevention of fraud, and
- Satisfying our obligations to comply with local laws and regulations.
If you have provided your consent to receive such communication from us, and for which we analyze your participation, you may receive offers that are tailored towards your preferences based on your use of our services, your purchase history, your participation in promotions, surveys, our loyalty program and your use of our website, apps and other digital channels.
We may send you service updates and notifications without your advance consent that are necessary for the proper functioning of our apps and other services. You may also receive pertinent offers and communications from different channels for which you may also update your subscription preference anytime for different digital channels.
The personal data we process are compatible with declared and specified purpose as stated in the services we offer and purposes of collected personal data of this privacy notice, which are not contrary to law, morals or public policy.
Storage, location and transmission of personal data
Your information, including Personal Information, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your city, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We store your personal data in storage facilities locations throughout the world, and after electronically transferring to a secure database which authorized personnel have access to.
We have implemented organizational, physical and technical security measures from which its objective is to protect your personal data and privacy from any violation of your rights as a data subject. Ubivelox will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
If Ubivelox is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
3rd Party and cross-border transfers
Our Service may contain links to other websites that are not operated by us.
If You click on a third party link, You will be directed to that third party’s site.
We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content,
privacy policies or practices of any third party sites or services.
Your personal data are exclusively processed for the purposes stated in
the services we offer and purposes of collected personal data of this privacy notice and will only be shared on a strict basis with:
- Our affiliates and subsidiaries within the organization (Ubivelox Philippines, Inc.), including those located outside of your location
- Authorized 3rd party agents, service providers and/or our subcontractors
- Competent public authority, government, regulatory or fiscal agency
Whenever we transfer personal data to another jurisdiction, we ensure that the information is transferred in accordance with this privacy notice and as permitted by applicable data protection laws, and other relevant policies.
Retention and disposal
Your personal data are retained only for as long as necessary for the fulfillment of the purposes for which the latter were obtained or for the establishment, exercise or defense of legal claims, or for legitimate business purposes, or as provided by law.
Legal Disclosure
Under certain circumstances, Ubivelox may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Ubivelox may disclose your Personal Information in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Payment
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.
Your participation as a data subject
We are duty-bound to observe and respect your data privacy rights:
- The right to be informed that your personal data will be, are being, or were, collected and processed,
- The right to access or find out whether we hold any personal data about you and if so, gain “reasonable access” to them,
- The right to object if the personal data processing involved is based on consent or an legitimate interest,
- The right to erasure or blocking to suspend, withdraw or order the blocking, removal or destruction of your personal data,
- The right to damages or claim compensation if you suffered damages due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, considering any violation of your rights and freedoms as a data subject,
- The right to file a complaint with the NPC if you feel that your personal data has been misused, maliciously disclosed, or improperly disposed, or that any of your data privacy rights have been violated,
- The right to rectify or dispute and have corrected any inaccuracy or error in the data we hold about you,
- The right to data portability or obtain and electronically move, copy or transfer your personal data in a secure manner, for further use,
Other rights as may be required under applicable laws and/or data regulations.
For a complete reference of your rights under the Philippine Data Privacy Act, you may access the National Privacy Commission website at www.privacy.gov.ph.
For Inquries
If you have any/further questions, clarifications or concerns related to the processing of your personal data or with this privacy notice, you can reach us by clicking here.
When necessary, we will assist you in locating the most appropriate personnel or business unit to resolve your inquiries.
If you have any issues or complaints related to the processing of your personal data, you can reach our DPO through the following:
- Email: dpo@ubivelox.com.ph
- Office: 2002 The Taipan Place, 24 Emerald Ave., Ortigas Center, Brgy. San Antonio, Pasig City
If you are unsatisfied with how we process your personal data, then you have the right to file a complaint with NPC. You can click here to view their mechanics of Complaints.
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